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Partner

Waypoint

Melbourne, Australia
5.0 (32)
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Certifications
  • Certified Value Added Resller
    Certified Value Added Resller
Resources
Partner services provided
  • New system implementations
  • Inventory system migrations
  • Troubleshooting / system health check
  • Custom integration development
  • Outsourced system administration
  • Marketplace and retail expansion
  • International expansion
  • Staff & manager training
Location
  • North America
  • Europe
  • UK
  • Australia-New Zealand
  • Asia
  • United Arab Emirates
Industry
  • B2B / Wholesale
  • CPG
  • D2C
  • Fashion & apparel
  • Health & beauty
  • Food & beverage
  • Electronics
  • Manufacturing
  • Distribution
  • Automotive
  • Healthcare & pharmaceuticals
  • Sporting goods
  • Toys & games
  • Pet Care
  • General merchandise
Cin7 product
  • Cin7 Core
Project budget
  • Less than $500 or unsure
  • $500 to $2,500
  • $2,500 to $5,000
  • $5,000 to $10,000
  • $10,000 to $25,000
  • $25,000 to $50,000
  • $50,000 or more
Tech Stack Expertise
  • Shopify
  • Shopify Plus
  • BigCommerce
  • Magento
  • WooCommerce
  • QuickBooks Online
  • Xero

About Waypoint

Waypoint is the most experienced Cin7 Core partner globally, offering

  • End-to-end new system scoping, implementation, and onboarding.
  • Hourly services, training, and support for existing Cin7 Core businesses.
  • Coverage for US, APAC, and UK time zones. Staff in Australia and the UK.

With over 200 new implementation projects under our belt (and hundreds more service and support rescues), we’re the world's most trusted and experienced Cin7 Core partner. We have a unique relationship with the Cin7 team and, as a result, many of our recommended changes and enhancements to the platform have been rolled out. These are changes that come from direct advocacy with our clients.

“They’re a smart team who understand our software almost as well as we do. We’ve worked together on some very big projects, and we trust them to help their clients get the most from our platform.”

- Alexei Piltiaev, Co-founder of Cin7 Core

Media

Finalist: Cin7 Partner of the Year 2025
Winner! Cin7 Services Partner of the Year 2024
Finalist: Cin7 Support Expertise award 2024
Xero-preffered Cloud Integrator

Videos

Archie Rose Distilling Co case study

Clients

Anstel
Archie Rose Distilling Co.
Mount Zero Olives
Pestle & Mortar
Reviews
5.0 (32)
Write a review
An absolute pleasure to work with
5.0
Dec 14, 2025
Shannon Austman, Dexypaws
Waypoint has been an absolute pleasure to work with. The team was very knowledgeable, patient and openly collaborative in ensuring the right solution, setup and any work arounds were in place for our requirements.
An Incredibly Knowledgeable Bunch!
5.0
Dec 11, 2025
Aparna Attawar, Dexypaws
It was essential for us to work with a 3rd party Cin7 implementer and I'm so glad we ended up going with Waypoint. Everything from understanding our business' needs to training sessions to going live and answering my multitude of questions was handled with professionalism, great attention to detail and promptness. They're an incredibly knowledgeable bunch and it was an absolute pleasure working with them, I highly recommend using them for your Cin7 implementation!
Thorough Discovery
4.0
Dec 08, 2025
Natalie Fanning, Winarch Music Group
Mat provided an engaging and collaborative experience to deliver a thorough discovery piece. Mat's knowledge and experience was beneficial during this process.
Awesome to work with
5.0
Aug 22, 2025
Kate Crompton, Playbill Group
The team at We Are Waypoint are awesome to work with! They make things really easy to understand and always go the extra mile to help out. Super approachable, quick to respond, and genuinely care about getting the best result for your business. Would happily recommend them to anyone needing support with their systems or processes.
Absolutely lived up to their reputation
5.0
May 19, 2025
Jacob Mann, Cumulus Automation
Waypoint came highly recommended as Cin7 experts and they absolutely lived up to their reputation. Cumulus Automation engaged Waypoint to deliver a Cin7 Core implementation for one of our own clients, and they were exceptional throughout the entire process. Scoping was well documented, communication was clear and timely, and the team showed great expertise at mapping our client's complex business and production workflows into Cin7. They have been a great partner for us and our client.
I wished we had found the Waypoint team back in 2023 when we were setting up
5.0
Jan 29, 2025
Alan Ollis, Westcoast Hair & Beauty Supplies
Since finding Waypoint during 2024 via a recommendation from another Waypoint customer our experience has been beyond all expectations. Their knowledge of Cin7 system and their swiftness in solving our problems has been remarkable. We look forward to working with their team to get the most out of the Cin7 system as I'm sure we can streamline the system even more with their help.